You should be very familiar with errors. Finding an error online or on your device can be quite problematic as it usually leads to performance issues or other issues that interfere with normal operation.
Fortunately, there are bug tracking tools that identify and help fix product flaws. These tools are worth purchasing for several reasons.
First, if you are a product developer, your products will be more impressive if there are no bugs in them. Customers will have fewer complaints because they are less likely to encounter errors. Plus, having a bug tracking tool will notify you of a bug faster and allow you to fix it before it grows and causes problems for your customers.
Another significant advantage is better communication between the development team. There will be fewer misconceptions where team members can communicate more quickly about bugs because they have tracking tools at their disposal.
Finally, bug tracking tools store bug patterns and trends in their records. Records like this help you with code changes and testing in the future, which can save you money. Not to mention, managers can keep track of who was tasked with fixing the error, how long it took, and what the end results were.
With that said, let’s take a look at some of the best bug tracking tools and what they have to offer in terms of features, allowing you to decide which tool is best for you.
BugHerd is one of the best tools you can find on the market that offers more than just an effective method for getting rid of bugs. BugHerd stands out for its visual presentation of information, which greatly simplifies communication between multiple parties. In addition, BugHerd is mobile-friendly as the tool allows users to register tasks and manage their workflow on mobile websites.
For example, if you are developing a client’s website and it encounters an error, there is no need to exchange emails or phone calls trying to explain what the problem is. No, instead, the customer can leave the PIN on the website and describe what the problem is.
Internal work also becomes more manageable when team members can exchange information among themselves without resorting to fuzzy and ineffectual feedback.
The exchange takes place between the sender of the review and the recipient. The latter can react to the feedback and immediately start fixing the problem, because the feedback will be in front of them. Think of BugHerd as a transparent layer on a website that allows customers to add bug feedback notes.
You can try BugHerd for free as they offer a 14-day trial. Upfront payments do not apply. If you’re happy with the tool, you can choose from the available plans starting at $ 39 per month.
Hubstaff Tasks is another great tool to keep up with the development process and take care of the bugs that come up. The software organizes and automates the workflow thanks to the function of creating task cards. Team members can exchange error descriptions, to-do lists, shortcuts, and other relevant information with each other.
The automatic notification system also saves time by sending notifications to the people involved. You can even add detailed comments to issue cards to keep both new and current followers of the issue up to date.
The Sprints function also deserves special attention. If you are involved in several projects, it can be too difficult to track changes and other information yourself. However, Sprints provides a full weekly overview of the work and indicates which projects still take time to complete and who is working on which tasks.
Finally, you have automated stands for attaching screenshots, videos, audio, and other documentation for your team to use as a reference while working on an issue.
As expected, Hubstaff Tasks also has a free trial and basic plan. On the other hand, to get the most out of the tool, you’ll need a premium plan that starts at $ 4 per month for a single user.
GoodDay is a project management platform that also offers built-in templates for tracking bugs and other potential issues the development team might face.
A bug tracking template has pretty much everything that developers need to communicate with each other. After you create a template, you can assign specific members to it, set end days, prioritize the task (minor, major, critical), and provide information on what needs to be done to fix bugs.
There is also a template designed specifically to track feedback from customers rather than developers working on fixing bugs.
The tool is good not only because of its bug and issue tracking features. Teams can use GoodDay for other work management benefits such as project scheduling, bottleneck identification, and team workloads. Time tracking, including timesheets and timers, is also part of the package.
The free tool plan includes basic features like customer support, 1GB of document storage, event management, calendar, and action flows. However, a paid plan is more or less necessary. Like other similar tools, the best GoodDay product comes with a premium plan that starts at $ 4 per month.
Now that you know the benefits of bug tracking tools and which are the best available tools, decide how you will apply bug tracking to your work. Choose the software that suits your needs and get it for your development team.
Keep in mind that if your company expands, hiring more talent and taking on new projects, the bug tracking tool you use should also grow. The tool should be able to attract more users, expand projects, and offer other features to provide a more streamlined experience and organized development for your team.