Ana Riley continues to expand her business design Valise

Ana Riley, owner of Valise Designs in Adelaide, Australia, continues to expand her business and has continued to do so for the past two years despite unforeseen circumstances.

Despite the external challenges the world has faced over the past year and a half, Ana Riley has seamlessly integrated her vast experience in operations management into her current business model to scale her business, empower her team, and drive future growth.

For Ana Riley, people are at the center of everything and are the lifeblood of her business.

“I always invest in people,” says Riley. “You can never go wrong by providing training, support and development. Appropriate motivation and rewards can also go a long way when it comes to empowering your employees. ”

Part of Ana Riley’s success has been her ability to delve into the human resources and management aspects of her business, as well as her keen ability to analyze data and performance indicators.

“I analyze, research and define KPIs so that I can then adopt strategies that are appropriate for different areas of the business,” says Riley.

Another factor contributing to its success is its ability to streamline business processes and maximize resources. By identifying the strengths and weaknesses of her business and her team, she can use specific processes that increase productivity and reduce any costs, errors, or delays.

Partially scaling and expanding a business is also an opportunity for change. This is why Riley recommends that every business owner looking to expand their operations should consider leaving themselves open to change and development.

“Be open to change. Embrace cutting-edge technology and expand your networks by partnering with people from similar industries. Try alternative solutions and technologies to improve customer service and reduce costs. ”

Part of improving customer service and reducing costs comes down to knowing which processes to automate and which to manually.

To do this, Riley looks at the entire business process, goes back to KPIs, tracks and lists the most important tasks that drive growth.

At the moment, business in South Australia is gaining momentum. The government provided support to small and medium-sized businesses, and Riley prepared ahead of time for any potential supply chain changes.

Some of the actions Ana Riley has taken to avoid any potential delays include establishing local inventory and contingency stocks of spare parts, allowing for more flexibility when it comes to deadlines and liaising with local manufacturers.

Ana Riley took the opportunity to forge new relationships and connections whenever possible to spur the growth of her business.

By fully reviewing the entire business process, quickly implementing changes where possible, and continuing to provide support and seek support, Ana Riley continues to grow her business in Adelaide.

Her next steps? She hopes Valise Designs will become a competitive global player in the market.

At least Riley has a plan to make this happen.

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