5 smart ways to use social media for your business in 2021

Since the advent of social media, brands have long recognized the potential of social media to market and advertise their products or services. One of the main benefits of social media marketing is that it is a relatively cost effective solution compared to more traditional forms of advertising. Each of the major social media platforms has millions and millions of loyal users, so your marketing efforts will reach a diverse and wide audience.

Social media platforms allow users to instantly and continuously connect with each other, which gives you a great opportunity to forge meaningful and authentic relationships with your followers. Social media marketing is also a great way to promote loyalty and brand awareness through customer-centric marketing strategies that perfectly match the purpose and nature of social media.

It’s important to note that social media marketing has a high conversion rate and investing in it makes sense because you will be able to drive more traffic not only to your social media pages, but to your ecommerce sites as well. By applying simple tactics to ensure your posts reach a wider audience, you increase the likelihood that new customers will find out about your brand, even though they might never have been able to do so naturally.

With this comprehensive and informative guide, you’ll get everything you need to know about using social media platforms for your business. Sit back with a warm drink, a pen and a notebook – these 5 easy-to-understand, simple tips will completely change your marketing and branding arsenal.

1. An exciting and energetic social media presence

It’s no exaggeration to assume that virtually all businesses have social media accounts, but what separates a subtle online presence from one that actually has a memorable and recognizable impact is how they use it to their advantage. … Like any other tool, it is only effective when used by someone who knows what they are doing.

It’s not enough just to have a collection of Instagram, Twitter, or Facebook accounts – you need to have an active social media presence where you encourage people who visit your page, users, and potential consumers to engage with your brand through comments, shares, and likes. This includes posting regularly, collaborating with influencers on social media, responding to comments, and running contests and prize draws to name just a few.

2. Making connections

Consumers who have used your products and services will usually not actively seek ways to share their experiences. This does not mean that they did not have a good experience, it is just that for the average consumer, going to business is not necessarily the first thing they think about. This is why it is so important that you reach out to them yourself so that they don’t have to put in extra effort. For example, after purchasing, send them an email with gratitude and hope that they will continue to use your products or services in the future.

In this email, provide clickable links to your social media accounts. That being said, all the consumer needs to do is follow the links and go to your pages on social networks, and from there it will only take them a minute to leave a vivid comment or perhaps even tag their friends recommending your service.

You can even advertise and create campaigns and contests in which you encourage customers to write about their experience or upload images to their social media accounts and tag you so you can see. Incentives to do so can range from posting on your social media platforms, getting a discount on their next purchase, to even sending a free gift in the mail.

3. Create your own hashtag

When someone clicks on or searches for a specific hashtag on a specific social media platform, then all the images, captions, posts and comments that have that hashtag will appear in their feed on the same page. It is incredibly easy to create a hashtag, and it can literally be just the name of your business or one of its branded products / services.

By using a hashtag in your bio, or by including it in all of your own posts, you can also encourage consumers to use those hashtags when they post on their social media about their experience or impression of your brand. In addition to providing potential consumers with an extensive library of custom content, you will also be able to react to and interact with content created by your consumers and maintain an ongoing relationship with them.

4. Integrate your social networks

Integrate Your Social Media – If someone posts an image of a recommendation of your products or services to Facebook, for example, feel free to upload a screenshot or repost to other social media platforms. By doing this, you are not only demonstrating your genuine interest in the happiness and satisfaction of your customers, but you are reaching out to a collective audience across all your channels.

It is also an effective way to keep your social media active and engaged by using your user generated content in as many different ways as possible. For example, your Twitter followers are likely to be from a different demographic, age group, and even profession than most of your Instagram followers, and by integrating your feeds, you provide access to a diverse and varied audience.

5. Analytics and statistics

As boring and trivial as they seem, the analytical and statistical tools provided by various platforms and websites, including Instagram, give you valuable insight into the demographics of your existing and potential consumers.

For example, an Instagram business account has access to analytics and statistics regarding the citizenship it follows, their age range, and even the time of day and days of the week during which they are most active. In light of these discoveries, you can more effectively identify, interact with, and publish content.


It cannot be denied that social media marketing has become a critical factor in the continued growth of any business venture. Those businesses that understand how to make the most of their online platforms will be able to successfully build a memorable brand image, optimize their brand impact, and secure the interest of both existing and potential customers. Building loyalty and trust in your brand is one of the most effective ways to secure repeat purchases, recommend it to family and friends, and leave rave reviews on social media and review sites.

An important aspect of social media marketing is building rapport and deeper connection with your business’s target audience. By encouraging customers to share and interact with their experiences, you strengthen customer relationships and strengthen your overall brand image. It is these customers that ultimately allow your brand to continue to grow, and by appreciating and recognizing this, you strengthen their ongoing support and commitment.

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